Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery options & Costs.,

  • Free Delivery via Royal Mail (UK only) – for orders over £5.00
  • Royal Mail (24H) tracked delivery (UK only) – £4.99 *
  • Royal Mail European Delivery (EU countries) – £9.99
  • International delivery (Rest of the world) – £18.99

** 2 working days for certain AB, DD, FK, TD, PH postcodes and Northern  Ireland, the Highlands and Islands of Scotland and the Isles of Scilly.

Which payment methods are accepted in the Online Shop?

You can use PayPal, any Credit or Debit card, any Visa or Master card or American Express card for your payments.

You don’t need to have a PayPal account to pay through PayPal using any of these cards.

How long will delivery take?

All orders we receive before 3pm UK time (Monday to Friday) will be dispatched the same day and others have to wait until following morning in the UK time. Orders that are placed on a Friday after 3pm will be shipped on the following Monday.

We ship your items after we receive the full payment, via Royal Mail or an equivalent secure method in plain packaging with no logos.

Tracking information will be sent to your email at the same time.

When will you receive your order,

  • Free Delivery via Royal Mail (UK only) – between 2-5 working days
  • Royal Mail (24H) Delivery (UK only) – next working day
  • European Delivery (EU countries) – between 3-10 working days
  • International Delivery (Rest of the world) – between 7-14 working days
How secure is shopping in the Online Shop? Is my data protected?

You can stay complete anonymous.,

Only thing we want in real is your payment and a valid email and a valid phone number to contact you. All other details are optional at your choice so you can appear in any nickname and give us any address to deliver your goods. It may be your home or your office or any other place where you feel safe and comfortable to collect your item and you can further decide the date on which you should receive your order. (Please include it in the “Order Notes” during the checkout process)

We will send your items to the given address to reach you on the given day.

How secret it is.,

Items will be sent in discreet plain packaging containing only your given name and address and the Royal Mail or the courier service sticker with nothing else. No company name, no logo or no mark of SexyEntry and even the sender’s address is NOT our website’s address so no one knows it’s from us.

Then the only person getting excited by your delivery is you.!

How confidential & secured.,

We send all necessary details and tracking information to your given email and keeping its password confidential is totally your business. Your credit or debit card statement will only show debit to “Paypal” or debit to “one of our sales agent’s name” and NOT to SexyEntry. So no one knows you bought from us.

Please note.,

Check your inbox for the email. If you can NOT find it simply there, please check under the categories such as, Primary, Important or Promotions etc. (In Gmail, order confirmation email may go into the “Important” category and the shipping confirmation email may appear in the “Promotions”)

If it is NOT even there, please check all the other folders including “Spam” then you will definitely find it in one of them.

What exactly happens after ordering?

All your transactions are secured and encrypted using SSL technology through a reputed bank to prevent them from being disclosed to anybody. No one can access your financial data and even we (SexyEntry) receive only the due payment from the bank through Paypal. It gives no place for any fraud or to charge more than the due amount or NO hidden charges. So you can buy with confidence from us with NO worry about risking your money.

Cookies used only for.,

SexyEntry uses cookies but only for your cart information and to keep track with the contents in your current shopping session.

Do I receive an invoice for my order?

Yes of course,

We send an invoice to your given email address at the completion of your transaction.

Again we send you a second email containing shipping confirmation and all the tracking information when your item is shipped.

Please note.,

Check your inbox for the email. If you can NOT find it simply there, please check under the categories such as, Primary, Important or Promotions etc. (In Gmail, order confirmation email may go into the “Important” category and the shipping confirmation email may appear in the “Promotions”)

If it is NOT even there, please check all the other folders including “Spam” then you will definitely find it in one of them.

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